capítulo por capítulo baixar Guardrails: AI Use Policy and Practice for Public Staff

The tool is already in your building.

Somebody in the permit office is drafting letters with it. Somebody in casework is summarizing intake notes with it. Either nobody wrote a rule, or the rule is the word no, and people are routing around it on their phones. Neither is a policy. Both are a Tuesday waiting to happen.

Guardrails is the public-sector book. Written for city managers, county administrators, superintendents, HR and IT directors, records officers, and the supervisor who has to tell staff what is allowed, it gives you four things by the last page:

• A one-page acceptable-use policy your counsel can review and your staff will read to the end
• A half-day, instructor-led session that turns the policy into behavior, with the exercises and facilitator notes
• A measurement plan with a baseline, an instrument, a date, and what you will do if the numbers do not move
• A train-the-trainer model so your own people are certified to keep teaching it

Everything rests on three questions that cover every use of AI in public work: What data went in. What decision comes out. Who answers for it.

No statistics that go stale. No product names. No legal advice. Eight templates in the appendices, licensed for use inside your own organization.

Let it draft. Let it point. Never let it decide about a person.

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